How do I choose a Chauffeur?

Looking for a reputable chauffeur service? iChauffeur separates the best from the rest.

The right chauffeur company will be an asset to your business, delivering on all of your professional and personal needs. Beyond a luxury travel experience, the very best chauffeurs are immaculately presented, respectful, knowledgeable, flexible, discrete, and safety conscious. Reputable chauffeur companies offer a professional experience from first point of contact to the last. iChauffeur sets the benchmark in quality, going above and beyond to deliver outstanding service at a competitive price.

7-point checklist to choose a chauffeur service:

1. Best in Class Chauffeurs

• Fully accredited, PCO licensed and insured
• Enhanced criminal record checks
• Topographical skills assessments
• Impeccable character, manners and style

2. Fleet Size and Quality

• Dedicated luxury fleet
• Prestige vehicles
• Latest models (<3yo)
• Electric/hybrid options

3. Competitive Pricing

• Exceptional service for price
• Transparent cost structure
• No hidden extras
• Fixed hourly rate 24/7

4. Social Proof

• Client referrals and testimonials
• Independent reviews
• High-end press articles
• Industry awards and accolades

5. Award Winning Service

• Dedicated end-to-end support
• Flexible and reactive
• Confidential and discrete
• Peace of mind guarantee

6. Company Credentials

• Years in business
• History and milestones
• Knowledge and expertise
• Loyal client base

7. The Extra Mile

• Industry benchmark
• Concierge on wheels
• Above-and-beyond care factor
• Nothing too much trouble

We hope our checklist helps you make the right choice for you.

The best way to validate our claims? Make a booking to see for yourself how every client receives the VIP treatment.

Best in Class Chauffeurs

As a base level, professional chauffeurs must hold a private hire driver’s licence, will have passed ‘enhanced’ criminal record checks; Group 2 medical standards; and topographical skills assessments

iChauffeur aims to benchmark excellence, delivering unrivalled professionalism with every booking. Our respectful, proactive chauffeurs adhere to higher standards, passing a rigorous recruitment process that tests their superior driving skills and knowledge while undertaking an etiquette and ‘chemistry’ check, as character is everything. iChauffeur chauffeurs sign confidentiality agreements for your peace of mind. Our sharp dressed and well-mannered drivers are rigorously trained and remain fully COVID compliant for your ongoing safety. A by-the-hour chauffeur is your concierge on wheels, making bookings and running your errands while you attend to your business.

Fleet Size and Quality

Chauffeur driven vehicles provide an opportunity for clients to ride in the latest models of the finest luxury cars in comfort, safety and style. Clients should have the choice of vehicles to suit their needs, and they should be well presented, expertly maintained and ideally less than 3 years old.

iChauffeur’s policy of owner-driver vehicles are maintained to a higher standard than company owned fleets. The level of pride and joy our chauffeurs have for their cars is evident in their immaculate presentation, inside and out. Ever the innovators, iChauffeur became the first London chauffeur company to offer luxury hybrid vehicles in 2007. Our carbon offsetting programme offsets 100% all journeys made by our fleet, and we are committed to running an all-electric fleet by 2025.

Competitive Pricing

As budget’s are increasingly scrutinised, due diligence is essential to understand exactly what is covered in the stated price. What you see should be what you get, so read the fine print to guarantee a transparent cost structure with no hidden extras, such as surge pricing or charging waiting times for late flights.

iChauffeur’s transparent pricing offers hourly and day rates, plus a flat fee from Heathrow to Central London. Our simple by the hour pricing is divided into 15-minute segments so you only pay for the time you use.

A well-run operation, we are proud to provide professional back-end support including a dedicated point of contact to meet your administration and accounting needs in a timely manner.

Social Proof

Personal referrals and testimonials are a great way to validate company claims. As are independent reviews and press write ups. iChauffeur appreciates feedback and follows up when less than stellar reviews are received. It is important to understand potential issues and take steps to maintain excellence.

Industry awards are also and effective indicator of a superior chauffeur service. iChauffeur is proud to have taken home top industry awards and accolades for the past 5 awards seasons, despite the COVID19 intervention.

Award Winning Service

Your chauffeur experience starts at the first point of contact. You should expect seamless, safe, secure bookings online or over the phone. iChauffeur’s superior customer service puts you first, assigning a personal point of contact who will be flexible, and reactive to your specific needs.

iChauffeur’s experienced head office team are dedicated to making your travel arrangements run smoothly, promising clear simple communications with confidentiality and discretion guaranteed, and your safety our priority. Our entire team exhibit impeccable manners, and nothing is too much trouble. Our bespoke service for any occasion provides a chauffeur at your beck and call, helping with luggage, advice and much more.

Company Credentials

With so many companies to choose from, proven industry experience is essential.

iChauffeur was co-founded in 2005 by the late Andrew Senior with twenty years’ high-level chauffeur experience under his belt. A true visionary, his founding principles of ‘quality, authenticity and innovation’ are embodied by his son, co-founder Will Senior. Will follows his father’s ethical leadership approach, upholding iChauffeur’s principles every day while embedding them throughout the business in our constant quest to redefine luxury travel.

Fully credentialed, iChauffeur are innovators in the luxury travel field, with an ongoing commitment to sustainability as evidenced by a carbon offset mandate. Our head office support team works efficiently and effectively to make our clients’ lives easier, with 24/7 availability to ensure every booking is a positive experience.

The Extra Mile

The benchmark for chauffeur excellence, iChauffeur expects more. An exceptional level of care factor flows from the top down and bottom up. At its core, iChauffeur is a hardworking family business fuelling its founder’s legacy every day.

The little touches can be the difference that make the difference. Like your favourite coffee waiting when you clear customs; a phone charger available if you realise you left yours in the office; a secure fitted car seat when you travel with your family; having your errands run while you’re tied up in meetings; knowing the secret back routes that cut out traffic and undue stress; helpful expert advice to get your booking just right.

Whatever you need, we’ve got your back.